06: Coaching in Organizations: Finding the ROI with Dr. Lisa Reynolds

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Coaching for Executives in a healthcare environment – that’s something that Lisa Reynolds is passionate about at CHRISTUS Healthcare. The organization, whose vision is to extend the healing ministry of Jesus Christ, has a roster of board-certified primary care doctors who create innovative health and wellness solutions. Lisa has been with CHRISTUS for almost 18 years and considers herself a Development Chemist.

Dr. Lisa Reynolds, VP of Talent Management at CHRISTUS Health, an international, faith-based, not for profit health system headquartered in Dallas, TX shares the development of the coaching initiative within their organization.  CHRISTUS is the 2014 PRISM Award winner in the ICF-NT chapter for their enhanced performance and organizational achievement through its commitment to coaching and leadership strategy.

“Things worth having are worth putting effort into.”

 

Show notes

  • What CHRISTUS Health does for the communities it serves
  • What motivates CHRISTUS to have a coaching environment
  • The coaching culture at CHRISTUS Health
  • How CHRISTUS chooses coaching candidates
  • External vs Internal Coaches
  • How CHRISTUS uses conversation training to drive important initiatives
  • What the Prism Award is
  • The importance of a coaching credential
  • Coaching success stories
  • The ROI of coaching at CHRISTUS
  • What is included in Coaching for executives
  • Having a leader champion coaching
  • The coaching toolkit of CHRISTUS
  • Promotion and Retention numbers in coaching graduates
  • Leveraging organizational culture through coaching
  • Increased feedback as a result of coaching

 

Resources:

http://www.christushealth.org/

Connect with Lisa: https://www.linkedin.com/in/lisa-reynolds-7485401b